Terms and Conditions ("Terms")

Last updated: April 24, 2017

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.AglanceSolutions.com website (the "Service") operated by Aglance Solutions ApS (“Aglance”, "us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the same conditions unless you or Aglance cancels the Subscription. You may cancel your Subscription renewal either through the online account management page or by contacting an Aglance customer support team.
A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide Aglance with accurate and complete billing information including full name, address, state, zip code, city, country, telephone number, and a valid payment method. By submitting such payment information, you automatically authorize Aglance to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing not be available or fail to occur for any reason, Aglance will issue an electronic invoice indicating that you must proceed manually with the full payment corresponding to the billing period by an reasonable date for payment.

Free Trial

Aglance may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").
You may be required to enter your billing information in order to sign up for a Free Trial.
If you do enter your billing information when signing up for a Free Trial, you will not be charged by Aglance until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, Aglance reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.

Client Funded Model

Aglance may, at its sole discretion, offer a Subscription with a client-funded model ("Client-Funded Model").
The Client-Funded Model is a subscription that is appropriate for clinics (or "Organizations") that employ clinicians (or "Users") that treat (or deal with) patients (or "Patients") on a regular basis.
With the Client-Funded Model, the Organization and the Organization's Users may use the Service for free while the Patients pay a fee for using the service. The Patients will pay an annual fee for access to the Service. This fee will be charged by Aglance – and later divided between Aglance and the Organization.
The Patient Fee and the division of the Fee between Aglance and the Organization will be defined in a separate purchase agreement.
Aglance will pay out accumulated Patient Fees to the Organization every 6 months and if the accumulated Fees exceed EUR 200. Aglance is not liable for any transaction or bank fees on the Organization side.
The Service is delivered under the following conditions:
Under the above service conditions the following restrictions apply: Should you require deviations to these terms and conditions please contact us.

Clinic-Funded Model

The Clinic-Funded Model is a subscription that is appropriate for clinics (or "Organizations") that prefer to fund the use of the Service by paying per user/clinician ("User") and provide the Service as a free service to their patients ("Patients").
With the Clinic-Funded Model, the Organization will pay a Fee per User per year such that there are no fees incurred by the Patient to use the Service. The Fee will be specified in a separate purchase agreement. The customers of the Organization (the Patients) may use the Service for free through the Link and Scheduler functionality.
The Service is delivered under the following conditions: Should you require deviations to these terms and conditions please contact us.

Fee Changes

Aglance, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Aglance will provide reasonable prior notice of any change in Subscription fees and an opportunity to terminate the Subscription before any modifications come into effect. Continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.


Except when required by law, paid Subscription fees are non-refundable.


When you create an account, you must provide acccurate information that is complete and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account and/or Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene. Our Service may contain links to third-party web sites or services that are not owned or controlled by Aglance.
Aglance has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Aglance shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend your account immediately, without prior notice or liability, if you violate our Terms and conditions or otherwise abuse our services (without limitation if you breach the Terms).
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service by contacting customer service.

Limitation of Liability

In no event shall Aglance, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.


Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Aglance, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Denmark, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at a least 30 day notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.